Register for a Short Program in Business Email

Register for a Short Course in Business Email

Course ID: 114984

To register to this program, send an email to or call + 27 11 071 1917

You can alternatively buy the course here on the

Southern Africa Youth Project is a registered institution with Media, Communication, Information Communication (MICT SETA) Sector Education and Training Authority with registration number ACC/2013/07/3086. Southern Africa Youth Project is captured on the South African Qualification Authority (SAQA Website) under each qualification. Since all our programs are registered, we provide a recognised certificate and a statement of result.

SAQA Unit Standard Title: Manage email in a business environment

Get this course for R3 550

Do you want to get training for yourself, or you have acquired grants from the SETA? At Southern Africa Youth Project, we train individuals non-profit organisations, companies, government and individuals. The programs can be done online on our online portal or face to face by a lecturer or facilitator.

NQF Level 03

2 Credits

This Course requires students who use email in a business environment.

The qualifying student can
Explaining etiquette and compliance issues relating to electronic communications.
Organising and setting limits for a mailbox.
You are using an electronic communication system to send and receive mail.
You are managing the messages in an email facility on a workstation.


Students should
Hold a GETC or equivalent qualification; or
Be competent in Communication and Maths knowledge at NQF

The typical scope of the aim of this course:
Moral issues include confidentiality, impact on the brand, sending personal emails, chain letters and spam.
Legal issues relating to the mail
Email abilities include file sizes, language and other content and file types.
Options and tools include auto sign, rules, toolbars, time zones, open attachments, proxy, archives, permissions, send and delete options, set priority, spell check and emptying the deleted folder when exiting.

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